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Cigna Global Health Indonesia
Protecting You and Your Family When Living in Indonesia or While Living Overseas

Protect your world with Trusted International Health Insurance


At Cigna, your health and wellbeing is important to us. When it comes to staying well, physically, emotionally and financially, we are with you all the way. We aim to ensure that you can easily access the best quality of healthcare treatment globally. Whether if you are inside Indonesia or abroad, under our Cigna Global Health Indonesia plan, you are covered.

Rather if you are an Indonesian who is living in Indonesia or abroad; or an expatriate living in Indonesia, Cigna Global Health Indonesia is the right healthcare solution for you.


Why 95 Million International Customers Trust Us:


   Cigna Global Health



Cigna Global Health


24/7 Customer Care


International Medical Access

You can speak to our highly experienced customer care team 24 hours a day with multi-language assistance and support 


Comprising of over 1 million partnerships, including behavioral health care professionals, facilities and clinics in the world

Cigna Global Health


  Cigna Global Health


Simplified Claim System


200 Years of Experience

A simple claims system that enables you to access treatment without paying in many cases


Supported by 41,000 employees, with 95 million customer relationships in 30 countries in the world




We are dedicated to helping you and your family live happier, healthier lives with an unparalleled level of clinical expertise, which grants all beneficiaries access to:

Start with one of our core inpatient plans, which covers you for essential hospital stays and treatments, such as: Surgeon & consultation fees; Hospital accommodation; and Cancer treatment.


Select your core plan - International Medical Insurance


Up to the maximum amount cover per beneficiary per period of cover.


: IDR 13.4B / $1M


: IDR 26.8B / $2M


: IDR 67B / $5M


global health

International Medical Insurance is our essential cover for inpatient, daypatient and accommodation costs, including cancer care, mental health care and much more.

There are three levels of cover to choose from, Silver Health, Gold Health and Platinum Health. You can also choose from two areas of cover, Worldwide including USA or Worldwide excluding USA.

For additional peace of mind, all of our plans include emergency short term medical coverage when you are visiting a location outside your selected area of coverage.

Benefits included under International Medical Insurance are as follows:


Hospital charges for inpatient and daypatient treatment and recovery room, including:
•  operating theatre,
•  prescribed medicines, drugs and dressings for inpatient or day patient treatment,
•  treatment room fees for outpatient surgery,
•  intensive therapy,
•  coronary care,
•  and high dependency unit.

Surgeons’ and anesthetists’ fees
Specialists’ consultation fees
Hospital accommodation for a parent or guardian
Transplant services for organ, bone marrow and stem cell transplants
Kidney dialysis
Pathology, radiology and diagnostic tests (excluding Advanced Medical Imaging)
Advanced Medical Imaging (MRI, CT and PET scans)
Physiotherapy and complementary therapies
Home nursing
Hospice and palliative care
Internal and external prosthetic devices / surgical and medical appliances
Local ambulance and air ambulance services
Inpatient cash benefit
Emergency inpatient dental treatment
Treatment for mental health conditions and disorders and addiction treatment
Cancer care
Travel cash benefit (Gold Health and Platinum Health plans only)
Complications arising from maternity and childbirth - Treatment for life threatening maternity conditions
Congenital conditions


The following modules detail the optional benefits available to add to your Core cover - International Medical Insurance.

You can add as many optional benefits as you wish to build a plan that suits your needs.

Cigna Global Health

International Outpatient covers you more comprehensively for domestic or international healthcare, including outpatient care and medical emergencies that may arise where a hospital admission as a daypatient or inpatient is not required.

As well as this, the coverage also provides you consultations with specialists and medical practitioners, prescribed outpatient drugs and dressings, physiotherapy, osteopathy, chiropractic and much more.

Your standard medical benefits:

Consultation with medical practitioners and Specialists


Pathology, radiology and diagnostic tests (excluding Advanced Medical Imaging)

Physiotherapy treatment
Osteopathy and chiropractic treatment
Acupuncture, Homeopathy, and Chinese Medicine

Restorative speech therapy


Prescribed drugs and dressings

Rental of durable equipment
Adult vaccinations
Dental accidents

Well child tests


Child Immuniations

Annual routine tests
60+ Care (available on Gold Health and Platinum Health plans only)

Cigna Global Health

International Medical Evacuation provides you coverage for transportation costs to the nearest center of medical exellence in the event that the treatment is not available locally in an emergency.

This option also includes repatriation coverage, allowing the beneficiary to return to their country of habitual residence or country of nationality to be treated in a familiar location.

It also includes compassionate visits for a parent, spouse, partner, sibling or child to visit a beneficiary after an accident or sudden illness and the beneficiary has not been evacuated or repatriated.

Benefits included in this module are as follows:

Medical Evacuation


Medical repatriation

Repatriation of mortal remains
Travel costs for an accompanying person
Compassionate visits – travel costs
Compassionate visits – living allowance costs

Cigna Global Health

International Health and Wellbeing covers you for screenings, tests and annual examinations, enabling you to take control of your health and wellbeing. During each period of cover, we will pay for the following tests to be carried out by medical practitioners.


Benefits included in this module are as follows:

Routine adult physical examinations


Pap smear

Prostate cancer screening
Mammograms for breast cancer screening
Bowel cancer screening
Bone densitometry
Dietetic consultations

Cigna Global Health

International Vision and Dental pays for the beneficiary’s routine eye examination and pays costs for spectacles and lenses. It also covers a wide range of preventative, routine and major dental treatments.


Benefits included in this module are as follows:

Eye examination

Expenses for:
•  Spectacle lenses;
•  Contact lenses;
•  Spectacle frames;
•  Prescription sunglasses; when all are prescribed by an optometrist or ophthalmologist.


Preventative dental treatment

Routine dental treatment
Major restorative dental treatment
Orthodontic treatment

Cigna Global Health

International Mother and Baby Care provides cover for the expectant mother during and after pregnancy; including pre and post natal tests and examinations, routine maternity, as well as routine and premature newborn care, ensuring both mother and baby remain healthy.


Benefits included in this module are as follows:

Routine maternity care


Medically necessary caesarean

Routine newborn care
Premature newborn care
Complications arising from maternity (excluding childbirth)
Treatment for non-life threatening maternity conditions
Pre-natal and post-natal care

Cigna Global Health

If you are a Platinum Health customer, you and all beneficiaries will have access to our Travel Concierge Service, which is provided by our chosen third party provider.

With this unique service, if you are travelling outside of Indonesia for any inpatient, daypatient or outpatient medical treatment that we have approved, you can contact our dedicated team 24/7 who will be able to assist you.

Benefits under this service include visa application assistance, travel arrangements for flight and hotel bookings when travelling overseas, and ground transportation from the airport to the hospital and return.

Through this service you will receive following benefits:

Covering the costs of arranging and booking a car to transport any beneficiary to a hospital, outpatient clinic or hotel, including the return trip back to the airport.


Helping a beneficiary find accommodation if they require a hotel during their course of treatment.

Helping a beneficiary to book aeroplane tickets, including help with airline options and flight schedule information if they require this for the trip during a beneficiary’s course of treatment.
Assisting you or any beneficiary with visa applications which may be required for destinations when the visa application is processed within Indonesia.
You can have access to the Travel Concierge Service as many times as you and all beneficiaries require during your period of cover.
global health